SUPPORT & COMMUNITY

There are 3 main benefits to creating your own Nordic MyPage account:

  • You gain full access to Nordic's technical support team
  • You get exclusive access to certain product-related downloads that will not be available to unregistered users
  • You get the ability to subscribe (or unsubscribe) to Nordic's customer technology magazine ULP Wireless Quarter, press releases and stock exchange notices

 

Contact Support Team

From the Online Technical Support Center, you may submit your request to our product specialists. The ticket based system makes it easy to keep track of your requests. You can browse and search among all your requests to keep track of our answers. This service requires registration.

Dear Customer!

We have moved tech support to a new platform.
All your cases and your profile have been moved to:
https://Devzone.nordicsemi.com

 

You can still log in with the password you were using here.
If you don’t remember your password, just use the “lost password” function.

 

MyPage tickets and public “Devzone” Questions are still separate, but now reside on the same platform: The Devzone.
After logging in, click “View my tickets” in the profile dropdown in the top right corner of the page.

 

If you logged in with your MyPage user, you will find your old MyPage tickets there.
For more information, visit this forum:

https://devzone.nordicsemi.com/backstage/f/welcome-to-the-devzone

 

Welcome to the new Devzone – we hope you like it!

 

 

When creating a new case, please provide as much relevant information as possible:

  • Describe the application problem / observations in as great detail as possible.
  • Give a short description of your system and test set-up.
  • Include schematics (pdf format), layout files (gerber files) and "bill of material" if your request is related to hardware issues.
  • Include code if your request is related to software issues.
  • If you have a question related to a document, please include the document title and revision number in your request.

Depending on your question, all of this information might not be necessary or available.

The more accurate information you are able to provide, the faster we can pinpoint the problem and help you.

 

Best regards,
The Nordic People