There are 5 main benefits to creating your own Nordic MyPage account:

  • You gain full access to Nordic's technical support team
  • You get automatic updates on specific products you select as relevant to you
  • You get automatic future updates of any technical documents you download (including an archive of all your previous downloads)
  • You get exclusive access to certain product-related downloads that will not be available to unregistered users
  • You get the ability to subscribe (or unsubscribe) to Nordic's customer technology magazine ULP Wireless Quarter, press releases and stock exchange notices

 

Contact Support Team

From the Online Technical Support Center, you may submit your request to our product specialists. The ticket based system makes it easy to keep track of your requests. You can browse and search among all your requests to keep track of our answers. This service requires registration.

You need to be registered with a profile on MyPage to contact the Nordic Semiconductor support team.

After registering a profile, you will be able to create a new support case from your My Page.

When creating a new case, please provide as much relevant information as possible:

  • Describe the application problem / observations in as great detail as possible.
  • Give a short description of your system and test set-up.
  • Include schematics (pdf format), layout files (gerber files) and "bill of material" if your request is related to hardware issues.
  • Include code if your request is related to software issues.
  • If you have a question related to a document, please include the document title and revision number in your request.

Depending on your question, all of this information might not be necessary or available.

The more accurate information you are able to provide, the faster we can pinpoint the problem and help you.